Data Protection

Dhaka8's Privacy Policy — Your Data, Our Responsibility

At dhaka8, protecting your personal information is our top priority. This Privacy Policy clearly outlines how your data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
🔒
SSL
256-bit Encryption
0
Sale of Data to Third Parties
24/7
Data Monitoring
GDPR
Adherence to International Standards

How We Protect Your Information

A quick overview of dhaka8's core privacy protection principles

Military-Grade Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. Hackers and third parties have absolutely no way to access your data.

Your Data Is Never for Sale

Dhaka8 never sells your personal information to advertisers or third parties under any circumstances. Your data is used solely to improve our services.

Your Data, Your Control

You have the right to view, correct, or request deletion of your submitted data at any time. We respond within 48 hours.

Secure Server Infrastructure

Dhaka8 stores its data in internationally certified, secure data centers. Round-the-clock monitoring and regular security audits ensure your data remains protected at all times.

Cookie Transparency

We are transparent about which cookies we use and why. All non-essential cookies can be managed and controlled by you.

Adherence to International Standards

Dhaka8 complies with GDPR and international data protection guidelines. We uphold the highest standards to protect your rights and privacy.

Article 01

Introduction & Scope

Dhaka8 (referred to herein as "we", "us", or "the platform") is an international-standard online gaming platform serving players in Bangladesh. This Privacy Policy has been prepared to ensure the protection of personal data for every member and visitor of the dhaka8.click website.

By using the dhaka8 website or creating an account, you are considered to have accepted the terms set out in this Privacy Policy. We believe transparency is the foundation of a trustworthy gaming relationship, which is why this policy is written in plain, straightforward language so you can easily understand it.

This Privacy Policy should be read alongside dhaka8's Terms & Conditions and Responsible Gaming Policy. For any questions, please reach out to our support team.

This Privacy Policy was last updated in January 2026. You will be notified of any changes via email and on the platform.
Section 02

What Information We Collect

Dhaka8 only collects information that is strictly necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. The types of data we collect are detailed below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address, postal address Account Registration & Contact
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device type, browser Security & Service Improvement
Gaming History Game logs, betting history, win/loss records Responsible Gaming & Service Improvement

We collect information through the following methods: directly from you (registration forms), automatically via technical means (cookies, log files), and through licensed third-party identity verification providers.

Article 03

How Your Information Is Used

Dhaka8 uses the information collected from you solely for the purposes listed below. We never use your data beyond these purposes without your consent:

  • Account Management: To complete registration, login, password recovery, and account verification.
  • Payment Processing: To process deposits and withdrawals securely and to detect fraudulent activity.
  • Customer Support: To resolve your complaints, questions, and issues promptly.
  • Personalized Experience: To provide game recommendations and offers tailored to your preferences.
  • Responsible Gaming: To identify excessive gaming patterns and provide appropriate support.
  • Legal Obligation: To comply with applicable laws and regulatory requirements.
  • Security: To ensure platform security and protect against cyber attacks.
  • Service Improvement: To analyze your usage patterns and improve our service quality.
We may occasionally send promotional emails or SMS messages. To opt out, click the "Unsubscribe" link at the bottom of any email or contact our support team directly.
Section 04

Data Sharing & Third Parties

Dhaka8 never sells your personal data. However, limited information may be shared with trusted third parties in order to operate our services. Those circumstances are clearly outlined below:

  • Payment Providers: Mobile Pay, Nagad, Rocket, and other payment partners — solely to process transactions.
  • Identity Verification Providers: Licensed verification providers to complete the KYC process.
  • Game Software Providers: Providers such as Evolution Gaming and Pragmatic Play — for game operation purposes.
  • Law Enforcement Agencies: Disclosure of information when required by court order or legal obligation.
  • Anti-Fraud System: To detect and prevent fraud.

All third parties are required to comply with dhaka8's privacy standards and may not use the data they receive for their own purposes. For international data transfers, we ensure appropriate safeguards are in place.

Section 05

Cookie Policy

The dhaka8 website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use three types of cookies:

  • Essential Cookies: Required to maintain login sessions, security tokens, and payment processing. Disabling these cookies will prevent the website from functioning properly.
  • Functional Cookies: Remembers your language preference, login details, and saves your personalized settings.
  • Analytics Cookies: Monitors website usage to help improve our services. These cookies are completely anonymous.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

When you visit the website for the first time, a cookie consent banner is displayed. If you decline, only essential cookies will be active.
Section 06

Data Retention Period

Dhaka8 does not store your information indefinitely. Each type of data has a defined retention period based on legal requirements and business needs:

  • Active Account Information: Retained for as long as your account remains active.
  • Transaction Records: A minimum of 5 years, as required by financial regulations.
  • KYC Documents: Retention for up to 5 years after account closure is mandatory.
  • Gaming History: Automatically deleted 3 years after account closure.
  • Email Contact: Deleted 2 years after the issue is resolved.
  • Technical Logs: Automatically deleted after 90 days.

Once the designated retention period expires, data is securely and permanently deleted in a way that makes recovery impossible.

Section 07

Your Data Rights

Dhaka8 gives you full control over your personal data. In accordance with GDPR and international data protection laws, you have the following rights:

1
Right to Access

You can request to know what information we hold about you at any time.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information. Requests are completed within 48 hours.

3
Right to Erasure

You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.

4
Right to Restrict Processing

You can request that we stop using your data for specific purposes.

5
Right to Data Portability

You can request a copy of your data in a machine-readable format (CSV/JSON).

6
Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@dhaka8.click or speak with our support team via live chat. We will respond within 48 hours.
Section 08

Child Protection Policy

Dhaka8 strictly prohibits anyone under the age of 18 from using the platform. Child protection is our highest priority, and we maintain a zero-tolerance policy on this matter.

  • Date of birth is verified at registration, and age is confirmed through the KYC process.
  • Any account found to belong to someone under 18 will be suspended immediately and all associated data will be permanently deleted.
  • Dhaka8 never collects or stores data relating to minors.
  • If you suspect a minor is using our platform, please notify us immediately at support@dhaka8.click.

A note for parents — please monitor your children's online activity and consider using parental control software. To learn more about responsible gaming, visit our Responsible Gaming View page.

Section 09

Security Measures

Dhaka8 applies industry-leading technical and organizational measures to keep your data secure. The key components of our security framework are:

  • SSL/TLS 256-Bit Encryption: All data transmitted between your browser and our servers is fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for logins and important transactions.
  • Firewall & DDoS Protection: Protects our servers from external attacks.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Encrypted Data Storage: All sensitive data stored in the database is encrypted.
  • Staff Training: All staff receive regular training on data protection.
  • Incident Response Plan: In the event of a data breach, all relevant parties will be notified within 72 hours.
You also play a role in keeping your account secure. Use a strong password, never share your login credentials with anyone, and report any suspicious activity to us immediately.
Section 10

Privacy Policy Updates

Dhaka8 may update this Privacy Policy from time to time, reflecting changes such as the introduction of new services, legal requirements, or technical improvements.

  • Notice will be provided via email and on the platform at least 15 days before any significant changes take effect.
  • For minor updates, only the "Last Updated" date at the top of this page will be changed.
  • Continued use of the service after any changes will be considered as acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request that your account be closed.

We recommend reviewing this page regularly to stay up to date with our latest policy.

Section 11

Contact & Complaints

For any questions, complaints, or requests to exercise your rights under our Privacy Policy, please reach out through the following:

  • Email: support@dhaka8.click
  • Live Chat: Click the chat button at the bottom right of the website (available 24/7)
  • Response Time: 48 hours by email, average 5 minutes via live chat

If your complaint is not resolved to your satisfaction, you have the right to file a complaint with the data protection authority in your country. We are committed to operating with full transparency and accountability, and we take every concern you raise with the utmost seriousness.

dhaka8 respects your privacy. We never sell or share your data — your trust is our most valuable asset.

Start Gaming Safely at dhaka8

Your data is completely secure. Register now and enjoy the best online gaming experience in Bangladesh.

বাংলা