Dhaka8's Terms & Conditions — Transparently, in Bangla

Dhaka8 (hereinafter referred to as the "Platform") is an international-standard online gaming service operating for players in Bangladesh. These Terms & Conditions constitute a legal agreement between dhaka8 and its members. By using the dhaka8 website or creating an account, you are deemed to have automatically accepted all of these Terms & Conditions.

These terms and conditions are written in English to help members in Bangladesh understand them with ease. We believe transparency is the foundation of trust — which is why every rule at dhaka8 is presented openly. No hidden terms.

This document should be read together with dhaka8's Privacy Policy and Responsible Gaming Policy. dhaka8 reserves the right to take appropriate action if any terms outlined in this document are violated.

To open an account on dhaka8, you must provide accurate and truthful information in the registration form. dhaka8 reserves the right to close any account created using false or incorrect information.

The following information is required at the time of registration:

• Full legal name (as shown on your national ID)
• Active mobile number and email address
• Date of birth (to confirm you are 18 or older)
• Valid payment method details

Dhaka8 may request a copy of your national ID, passport, or other government-issued document at any time for identity verification. Withdrawals may be held until the KYC (Know Your Customer) process is complete. Each member may only hold one account — if multiple accounts are found under the same person, all will be closed.

Keep your account password confidential. Sharing your password or allowing others to access your account is strictly prohibited. You are solely responsible for all activity carried out under your account.

You must be 18 years of age or older to use dhaka8's services. Minors are strictly prohibited from opening an account or playing any games. Providing false information about your age will result in account termination and forfeiture of all deposited funds.

The following individuals are not permitted to open an account with dhaka8:

• Any individual under the age of 18
• Officers, employees of dhaka8, or their family members
• Individuals whose accounts have been previously cancelled or suspended
• Residents of countries or regions where online gaming is prohibited by law
• Individuals who have applied for self-exclusion

Dhaka8 supports all major mobile banking methods for deposits, including Mobile Pay, Nagad, and Rocket. Your balance is credited instantly upon deposit. The minimum deposit amount is ৳200.

Important Deposit Rules:

• Deposits must be made from a payment account registered in your own name
• Deposits from third-party accounts are not accepted
• Transactions involving fraudulent payments will be cancelled
• Attempting to chargeback a deposit will result in account suspension
• Designated daily and monthly limits must be observed

Dhaka8 does not charge any deposit fees. However, payment providers may apply their own charges, which are the user's responsibility. For suspicious transactions, dhaka8 may request additional information for verification.

A fully verified account (KYC) is required to process withdrawals from dhaka8. On average, withdrawals are completed in just 3 minutes, though additional verification may take longer in some cases.

• Minimum withdrawal amount: ৳500
• Withdrawals can only be made to an account registered in your own name
• Withdrawals may be withheld if the wagering requirement for a bonus has not been met
• Multiple withdrawal requests can be submitted on the same day (within the applicable limits)
• Withdrawals will be held pending investigation in cases of suspicious activity

If you wish to cancel a withdrawal request, you must inform the support team before processing begins. Once the process has started, cancellation may no longer be possible.

Dhaka8 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms:

• Each bonus comes with a specific wagering requirement
• Bonuses will be automatically cancelled upon expiry
• The same bonus cannot be used more than once
• Withdrawing before the wagering requirement is met will result in the bonus being forfeited
• Any attempt to claim bonuses using fake accounts will result in a permanent ban
• Dhaka8 reserves the right to cancel or modify bonuses under special circumstances

The welcome bonus is available to new members only and is automatically credited with the first deposit. Bonus funds and real-money funds are tracked separately. Winnings can only be withdrawn once the bonus terms have been fulfilled.

All games on dhaka8 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely fair and independent — no result is predetermined.

Important gaming rules:

• Any attempt to manipulate games using software is strictly prohibited
• Any disputes regarding game outcomes must be raised within 72 hours
• If a game is interrupted due to a technical issue, the affected round may be voided
• A maximum bet limit per session is in place
• The dealer's decision is final in Live Casino

Dhaka8 uses software from third-party game providers such as Evolution Gaming and Pragmatic Play. dhaka8 is not directly liable for technical issues arising from that software. However, support is available for any members affected by such problems.

The following activities are strictly prohibited on dhaka8. Any violation may result in permanent account closure and, where necessary, legal action:

• Money Laundering: Using the platform to launder money
• Fraud: Using a false identity, forged documents, or misleading information
• Bonus Abuse: Creating multiple accounts to exploit the bonus system
• Game Hacking: Using automated bots, scripts, or software to gain an unfair advantage in games
• Collusion: Colluding with other players to deliberately manipulate game outcomes
• Chargeback Fraud: Attempting to fraudulently reverse a payment after depositing and playing
• Threats or Harassment: Abusive behavior toward support staff or other players

Dhaka8 reserves the right to temporarily suspend or permanently close an account without prior notice under the following circumstances:

• In cases of terms & conditions violations
• In cases of registration with false or incomplete information
• In cases of suspicious or fraudulent activity
• Extended inactivity (over 12 months)
• At the member's own request (self-exclusion)

If an account is closed, any real-money balance will be refunded, but bonus balance will be forfeited. To close your account voluntarily, please contact our support team. Once self-exclusion is applied, the account cannot be reopened before the specified period ends.

Dhaka8 takes the protection of members' personal data extremely seriously. We use SSL encryption and up-to-date cybersecurity measures. For more details, see our Privacy Policy Read separately.

How member information is used:

• Account Verification & Identity Confirmation
• Payment Processing & Fraud Prevention
• Customer service and support
• Meeting legal and regulatory obligations
• Delivering a personalized gaming experience

Dhaka8 never sells members' personal information to third parties. However, we may be required to share information under legal obligations or upon request from a regulatory authority.

Dhaka8 always strives to deliver reliable service. However, dhaka8's liability is limited in the following circumstances:

• Service disruptions caused by internet outages or technical issues
• Losses resulting from faults in third-party software or payment systems
• Force majeure events such as natural disasters or cyberattacks
• Losses resulting from a member's own negligence or lost password

Gaming is a form of entertainment. Before playing on dhaka8, set your financial limits. We place the highest importance on responsible gaming. For more information, visit our Responsible Gaming View page.

Dhaka8 reserves the right to modify, update, or cancel these terms and conditions at any time. Notice will be posted on the platform and members will be informed via email before any changes take effect.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request to close your account.

If you have any questions or complaints regarding these terms and conditions, please reach out to our support team. We are committed to resolving member issues promptly and fairly.

• Live Chat: 24/7 Instant Support
• Email: support@dhaka8.click
• Response Time: Usually within 5 minutes

An initial response will be provided within 48 hours of a complaint being submitted. Complex matters will be resolved within 7 business days. Disputes may also be referred to an international gaming arbitration body for resolution.